About us

The Value Proposition Mass Auto Exchange offers customers is providing the safest, highest quality Pre-owned vehicles.

The goal of our team is to understand what the customer wants and the expectations of the cars they are about to buy from us.

Having a Customer-Centered Interview to make sure we show the right vehicle that will fulfill their needs.

Having a hassle free Product Presentation in the Business Office letting the customer control which product they want to buy according their needs and driving pattern.

Having transparent pricing across our entire inventory.

Have a systematic safety inspection before the car is offered for sale.

Having a VIN-specific accurate trade-in appraisal tool that simplifies the trade process.

Having a flexible exchange program which allows you to drive away with confidence.

The Brand status of Mass Auto Exchange is described through our value proposition. The slogan Customer-Centered approach shows that we think about the customer first during and after the sale. 

Our Communication with customers doesn’t end with the sale. A manager will perform an exit interview to ensure complete satisfaction. A customer survey is sent to the customer where; they can fill it out, voicing their satisfaction of concerns and areas of improvement.

Our professional team is here to help you find your new car or truck. We're looking forward to chatting with you!